Shane Crissman

Shane Crissman

Plant Systems Analyst For Ball Corporation @ Insight Global

About Shane Crissman

Shane Crissman is a Plant Systems Analyst at Ball Corporation, where he contributes to the design of new plant facilities and provides technical support for surveillance systems. He has a diverse background in technical writing, engineering, and customer service, with previous roles at Powerhouse Gaming and Golden Entertainment.

Current Role at Insight Global

Shane Crissman serves as a Plant Systems Analyst for Ball Corporation through Insight Global. He has been in this position since 2021 and is based in Bowling Green, Kentucky. In this role, he contributes to the design of new plant facilities and acts as a liaison between management and technology teams. His responsibilities include providing technical support for surveillance systems and card readers, ensuring that the operational technology aligns with the company's strategic goals.

Previous Experience at Powerhouse Gaming

Before joining Insight Global, Shane Crissman held multiple roles at Powerhouse Gaming from 2017 to 2021. He started as a Technician and later became the KY Manager for a brief period in 2020. He also worked as a Technical Writer for 10 months, where he likely documented technical processes and systems. Additionally, he served as a Field Service Technician for one month in 2021, further expanding his technical expertise in the gaming industry.

Experience at Golden Entertainment, Inc.

Shane Crissman worked as a Lead Slot Technician at Golden Entertainment, Inc. for one month in 2021. This role involved overseeing the maintenance and operation of slot machines, ensuring they functioned correctly and met regulatory standards. His experience in this position added to his technical skill set within the gaming sector.

Educational Background

Shane Crissman completed his high school education at Millville Jr/Sr High School in Millville, Pennsylvania, achieving a High School Diploma from 1985 to 1989. He furthered his education at the US Army Tech School, where he studied Communications and graduated with honors in 2005. This educational background provided him with foundational knowledge and skills applicable to his technical roles.

Early Career and Technical Support Roles

Shane Crissman's early career included various technical support roles. He worked as a Helpdesk Technician at Dell from 2016 to 2017, providing IT support to customers. Additionally, he served as a Customer Service Agent at Sutherland Global Services for two months in 2015. His experience in these positions helped him develop strong problem-solving skills and customer service capabilities.

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