Shannon Failor
About Shannon Failor
Shannon Failor is an IAM Product Owner at CVS Health, with extensive experience in identity and access management across various organizations. She has demonstrated strong leadership and process improvement skills throughout her career, particularly in enhancing team performance and streamlining operational processes.
Work at Insight Global
Shannon Failor currently serves as the IAM Product Owner at CVS Health through Insight Global, a position held since 2022. In this role, Shannon is responsible for overseeing identity and access management initiatives, ensuring that security protocols align with organizational goals. This position builds on Shannon's extensive experience in the field, allowing for the implementation of best practices in IAM.
Previous Experience at TSG
Prior to joining Insight Global, Shannon worked as the IAM Run Team Product Owner at Truist Bank for 10 months in 2021. In this capacity, Shannon managed identity and access management processes, contributing to the overall security framework of the organization. This role further developed Shannon's expertise in IAM and team leadership.
Background in System Security
Shannon's career in system security began at Highmark Inc., where Shannon served as a Sr. Data Security Analyst for 20 years, from 1994 to 2014. This long tenure provided a solid foundation in data security practices. Following this, Shannon worked at Aetna, a CVS Health Company, as a Sr. IAM Engineer/DevOps Product Manager from 2015 to 2019, where Shannon successfully collaborated with vendors to implement automated systems, enhancing operational efficiency.
Achievements in Process Improvement
Shannon has demonstrated a commitment to process improvement throughout various roles. Notably, while at Centric Consulting, Shannon tripled the velocity of a Scrum team over four Program Increments, showcasing effective leadership and agile methodologies. Additionally, Shannon developed a standardized process for documenting Jira Stories and Enablers, which improved clarity for business staff and stakeholders during iteration reviews.
Focus on Team Development
Shannon emphasizes the importance of creating a work environment that fosters transparency, learning, and team camaraderie. This focus on team development is evident in Shannon's leadership style, which prioritizes collaboration and continuous improvement within teams. This approach has contributed to successful project outcomes and enhanced team dynamics.