Sharon Brown
About Sharon Brown
Sharon Brown is a Help Desk Tier 1.5 Specialist at Insight Global, where she has worked since 2013. She holds a Master's degree in Mental and Social Health Services and provides mental health services, including individual and family counseling, in Washington, DC.
Work at Insight Global
Sharon Brown has been employed at Insight Global as a Help Desk Tier 1.5 Specialist since 2013. With over 11 years of experience in this role, she operates from Falls Church, Virginia. Her responsibilities include providing technical support and assistance to clients, ensuring efficient resolution of issues. Her tenure at Insight Global reflects her commitment to delivering quality service in the help desk environment.
Education and Expertise
Sharon Brown holds a Master's degree in Mental and Social Health Services and Allied Professions from Kaplan University, where she studied from 2015 to 2018. Additionally, she earned a Certificate in Medical/Clinical Assistance from Fortis College-Landover in 2011. She also obtained an Associate's degree in Business Management HR from PG County Community College, completing her studies in 2013. Her educational background supports her expertise in mental health services and crisis management.
Background
Sharon Brown has a diverse professional background, having worked at the US Department of Homeland Security as a Human Service Specialist 11 from 2004 to 2008. This role provided her with experience in human services, which complements her current work in mental health. Since 2014, she has been providing mental health services, including individual and family counseling, in Washington, DC.
Mental Health Services
In her current role, Sharon Brown specializes in crisis management and medication compliance. She provides mental health services that include individual and family counseling. Her work in this area demonstrates her dedication to supporting individuals and families in navigating mental health challenges.