Shelbi Sims
About Shelbi Sims
Shelbi Sims serves as the Director of Client Relations at Insight Global, where she has worked since 2021. With a background in client relations and account management, she has significantly contributed to client engagement and retention strategies.
Current Role at Insight Global
Shelbi Sims serves as the Director of Client Relations at Insight Global, a position she has held since 2021. In this role, she focuses on enhancing client engagement and satisfaction. Her responsibilities include developing strategies aimed at improving client retention rates and fostering long-term relationships with key clients. She operates from Atlanta, Georgia, where she continues to contribute to the company's success in client relations.
Previous Experience at Insight Global
Before her current role, Shelbi Sims held several positions at Insight Global. She worked as a Client Relations Manager from 2018 to 2021, where she managed client interactions and relationships. Prior to that, she served as a National Account Coordinator from 2016 to 2017 and as the Manager of National Account Coordinators from 2017 to 2018. Her earlier experience includes working in Invoicing and Accounts Receivable from 2014 to 2016. This progression demonstrates her extensive experience within the organization.
Education and Expertise
Shelbi Sims earned her Bachelor of Business Administration (B.B.A.) degree from Georgia Southern University, where she studied Marketing with a minor in Finance from 2010 to 2014. Her educational background provides a solid foundation for her expertise in client relations and business development, equipping her with the skills necessary to effectively engage with clients and understand market dynamics.
Client Engagement Strategies
In her role at Insight Global, Shelbi Sims has played a pivotal role in developing client engagement strategies. These strategies are designed to enhance customer satisfaction and improve client retention rates. She actively participates in industry networking events to strengthen client relations and stay informed about market trends, ensuring that her approaches remain relevant and effective.
Contributions to Business Growth
Shelbi Sims has contributed to the expansion of Insight Global's client base by identifying and capitalizing on new business opportunities. Her efforts in fostering long-term relationships with key clients have been instrumental in driving business growth and enhancing the company's reputation in the industry.