Steven Hysaw
About Steven Hysaw
Steven Hysaw is a Quality Assurance Manager at Insight Global in Atlanta, Georgia, where he has worked since 2022. He has extensive experience in quality assurance, having previously held positions at Ciox Health, Aon Risk Solutions, and Silverpop.
Work at Insight Global
Steven Hysaw has been serving as the Quality Assurance Manager at Insight Global since 2022. In this role, he has focused on enhancing quality assurance processes and improving team performance in Atlanta, Georgia. Prior to his current position, he worked as the Lead Software Quality Assurance Engineer at Insight Global from 2018 to 2022, where he maintained reports of Sprint tickets and tracked their deployment status. His experience at Insight Global spans a total of six years.
Previous Experience in Quality Assurance
Before joining Insight Global, Steven Hysaw held several positions in quality assurance. He worked as a Senior Quality Assurance Analyst at Aon Risk Solutions from 2011 to 2014 and as a Quality Assurance Engineer at Silverpop from 2008 to 2009. He also served as a Senior Quality Assurance Analyst at Ciox Health from 2016 to 2018. His roles involved developing training programs, conducting interviews for QA positions, and creating procedural documentation to streamline QA processes.
Education and Expertise
Steven Hysaw earned his Bachelor's Degree in Political Science and Government from Southern Illinois University, Carbondale, completing his studies from 1987 to 1992. His educational background has provided him with a foundation for understanding organizational dynamics and processes, which he has applied throughout his career in quality assurance.
Leadership and Process Improvement Initiatives
In his various roles, Steven Hysaw has led efforts to identify gaps in understanding of quality assurance processes. He has performed demonstrations for C-Suite stakeholders and other business teams to showcase QA performance and projects. Additionally, he has participated in weekly IT Leadership Standups, contributing insights to support other teams and enhance overall project outcomes.