Suchitra Singh
About Suchitra Singh
Suchitra Singh is an RPA Business Analyst with extensive experience in business process analysis and automation. She holds a BE in Electronics and Instrumentation and a PGDM in Operations Management, and has worked for various companies including Tech Mahindra and Insight Global.
Work at Insight Global
Currently, Suchitra Singh serves as an RPA Business Analyst at Insight Global, a position she has held since 2020. In this role, she is responsible for modeling logical databases and assisting the testing team with the verification of test scenarios and User Acceptance Testing. Her work focuses on optimizing business processes through automation and ensuring that project requirements align with customer expectations.
Previous Experience at IDC Technologies
Before joining Insight Global, Suchitra Singh worked as a Business Process Analyst at IDC Technologies, Inc. from 2018 to 2019 in Cincinnati, Ohio. During her tenure, she facilitated workshops with business users to understand and model process flows using Blueworks Live. This role involved managing customer expectations and requirements in various projects.
Career at Tech Mahindra
Suchitra Singh spent 11 years at Tech Mahindra, where she held the position of Senior Consultant from 2006 to 2017. In this capacity, she implemented Jira to enhance project management efficiency and established best practices for agile teams. She also demonstrated solutions developed by her team to stakeholders, contributing to effective communication and project alignment.
Education and Expertise
Suchitra Singh holds a Bachelor of Engineering in Electronics and Instrumentation from the Institute of Engineering and Technology, where she studied from 1999 to 2003. She also earned a Post Graduate Diploma in Management with a focus on Operations Management from the Balaji Institute of Modern Management, completing her studies from 2004 to 2006. Her educational background supports her expertise in business process analysis and automation.
Certifications and Skills
Suchitra Singh holds several professional certifications, including Scrum Master, PMP, TOGAF, and Six Sigma Green Belt. She is skilled in using various tools for process modeling, such as IBM BPM Blueworks Live, ARIS, Nimbus Control, and MS Visio. Her experience also includes working with service management tools like ServiceNow and HP Service Center, enhancing her capabilities in project and service management.