Taylor Thompson
About Taylor Thompson
Taylor Thompson is a Contact Tracer with a background in customer service and stock management. Currently employed by the Pennsylvania Department of Health, Thompson utilizes Salesforce for data management and ensures compliance with HIPAA regulations in their role.
Current Role as Contact Tracer
Taylor Thompson has been serving as a Contact Tracer at the Pennsylvania Department of Health since 2020. In this role, Taylor is responsible for providing quarantine and isolation instructions to individuals as part of the contact tracing process. Taylor utilizes Salesforce for data entry and management, ensuring accurate tracking of cases and communications. The position is remote, allowing for flexibility while maintaining essential public health functions.
Previous Work Experience
Prior to the current role, Taylor Thompson held several positions in various organizations. Taylor worked as a Cashier Customer Service at TravelCenters of America for nine months in 2015-2016. In 2018-2019, Taylor served as a Maintenance Assistant at Champion Home Builders, Inc. Additionally, Taylor worked as a Stockroom Clerk at Beverage-Air for two months in 2020. These roles provided a foundation in customer service and operational support.
Education and Qualifications
Taylor Thompson completed high school education at Agora Cyber Charter School, achieving a High School Diploma with a focus on General Studies. Taylor also attended Redbank Valley High School, where a similar course of study was pursued. This educational background supports Taylor's ability to engage effectively in various roles and responsibilities.
Skills and Tools Utilized
In the role of Contact Tracer, Taylor Thompson employs various tools to facilitate communication and data management. Taylor uses Salesforce for data entry and management, ensuring efficient tracking of contact tracing efforts. Additionally, Taylor utilizes Slack and Microsoft Teams to maintain communication with colleagues, which is essential for remote work. Compliance with HIPAA regulations is also a critical aspect of Taylor's responsibilities, ensuring the confidentiality of sensitive health information.