Terry Davis
About Terry Davis
Terry Davis is a Help Desk Technician with experience at Pomeroy and Insight Global in the United States. He holds a CompTIA A+ certification and possesses strong analytic thinking skills focused on proactive customer issue resolution.
Work at Insight Global
Terry Davis has been employed at Insight Global as a Help Desk Technician since 2021. In this role, he focuses on providing technical support and resolving customer issues efficiently. His tenure at Insight Global has lasted for three years, during which he has developed strong analytic thinking skills that aid in proactive problem-solving.
Previous Experience at Pomeroy
Before joining Insight Global, Terry Davis worked as a Help Desk Technician at Pomeroy for a duration of five months in 2018. This position allowed him to gain valuable experience in technical support and customer service, contributing to his skill set in the IT industry.
Education and Expertise
Terry Davis studied at Per Scholas in 2018 for eleven months. This educational experience provided him with foundational knowledge and skills relevant to his career in IT. He is also CompTIA A+ Certified, a credential that is recognized in the industry for validating technical expertise in IT support.
Professional Skills
Terry Davis possesses strong analytic thinking skills, which are essential for resolving customer issues proactively. His commitment to being a key and productive member of the organization reflects his dedication to enhancing customer satisfaction and operational efficiency.