Todd Christensen
About Todd Christensen
Todd Christensen is a Desktop, Printer, and Server Support Expert currently employed at Insight Global in Boise, Idaho. He has extensive experience in IT support, including managing Group Policy Objects, firewalls, and cloud document servers.
Work at Insight Global
Todd Christensen has been employed at Insight Global as a Desktop, Printer, and Server Support Expert since 2019. In this role, he focuses on providing technical support and solutions for desktop and server environments. His responsibilities include deploying and managing Group Policy Objects (GPOs) and Active Directory security groups, ensuring efficient system performance and security.
Previous Experience at Berglund & Johnson Law Group
Prior to his current position, Todd Christensen worked at Berglund & Johnson Law Group as a Systems Administrator/Desktop Support from 2012 to 2018. During his six years there, he gained valuable experience in systems administration and desktop support, contributing to the overall IT infrastructure of the organization.
Current Role at Walmart
Todd Christensen also holds a position at Walmart as a Systems Technician/Handyman since 2018. In this capacity, he applies his technical skills to support various systems and ensure operational efficiency within the organization. His role encompasses a range of responsibilities related to systems maintenance and support.
Technical Expertise and Skills
Todd Christensen possesses extensive technical expertise in managing firewalls, IP-Flex, and Business VoIP phone systems. He is skilled in maintaining fiber networks and NAS storage arrays, which are crucial for data management and storage solutions. Additionally, he has experience in setting up and managing networked printers and mapped drives, enhancing organizational productivity.
Project Coordination and Remote Support
In his professional roles, Todd coordinates project oversight with vendors, mechanical and electrical engineers, and IT services. He is proficient in remote desktop support using tools such as Citrix, TeamViewer, and GFI patching. His experience also includes managing cloud document servers and implementing encrypted backup solutions, ensuring data security and accessibility.