Tonya Jackson
About Tonya Jackson
Tonya Jackson is an SLA Manager with a Bachelor of Business Administration from Texas Southern University and a Paralegal Certification from the University of Houston-Clear Lake. She has extensive experience in contract management, title review, and the energy sector, having worked in various roles across multiple organizations since 2006.
Current Role at Insight Global
Tonya Jackson has been serving as an SLA Manager at Insight Global since 2015. In this role, she is responsible for managing service level agreements, ensuring compliance, and optimizing performance metrics. Her experience in this position spans over nine years, during which she has developed a strong understanding of client needs and operational efficiency.
Education and Expertise
Tonya Jackson earned her Bachelor of Business Administration (B.B.A.) in Marketing and Marketing Management from Texas Southern University, where she studied from 1989 to 1994. Additionally, she obtained a Paralegal Certification from the University of Houston-Clear Lake, further enhancing her expertise in legal aspects related to contract management.
Professional Background
Tonya Jackson has a diverse professional background in contract management and real estate. She worked as an Escrow Administrator at First American Title from 2006 to 2007, followed by a role in Vendor Contract Management at Discover Financial Services from 2008 to 2012. She also served as a Contract Administrator at Tesco Corporation for a brief period in 2013. Her experience includes title review, due diligence, and oil & gas transportation billing.
Skills and Competencies
Tonya Jackson possesses strong skills in drafting and negotiating legal documents, which are essential for effective contract management. She demonstrates exceptional time management and organizational skills, with a proven track record of meeting strict deadlines. Her ability to communicate effectively with diverse groups across all organizational levels enhances team collaboration and client relationships.