Tonya Knox

Tonya Knox

Contact Tracer @ Insight Global

About Tonya Knox

Tonya Knox is a contact tracer with prior experience as a call center coordinator at Insight Global and Penske 24/7 Road Service, where she worked for ten months from 2021 to 2022 in the United States.

Work at Insight Global

Tonya Knox worked at Insight Global as a Call Center Coordinator. Her tenure at the company lasted for 10 months, from 2021 to 2022. In this role, she was responsible for managing call center operations and ensuring effective communication within the team.

Experience in Road Service

Tonya Knox has experience in the road service industry, having worked with Penske 24/7 Road Service. This role involved providing support and assistance to customers in need of roadside assistance, showcasing her ability to handle high-pressure situations and deliver timely service.

Current Role as Contact Tracer

Currently, Tonya Knox serves as a Contact Tracer. In this position, she is involved in tracking and managing the spread of infectious diseases, contributing to public health efforts by identifying and notifying individuals who may have been exposed to certain health risks.

Background

Tonya Knox has a background that includes roles in customer service and public health. Her experience in call center coordination and road service has equipped her with skills in communication, problem-solving, and crisis management.

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