Trevor Knight
About Trevor Knight
Trevor Knight is a Desktop Support Specialist II at Insight Global, where he has worked since 2022 in Fort Knox, Kentucky. He holds a Bachelor's degree in Computer and Information Sciences from Trine University and has experience in various IT support roles.
Work at Insight Global
Trevor Knight has been employed at Insight Global as a Desktop Support Specialist II since 2022. In this role, he provides customer support to the entirety of Fort Knox, Kentucky. His responsibilities include reimaging new computers and setting up new workstations for staff. With a focus on ensuring efficient IT operations, he plays a critical role in maintaining the technological infrastructure at this location.
Education and Expertise
Trevor Knight earned a Bachelor's degree in Computer and Information Sciences and Support Services from Trine University. He attended the university from 2017 to 2021, completing his studies over a four-year period. This educational background has equipped him with the necessary skills and knowledge to excel in various IT support roles throughout his career.
Background in IT Support
Trevor Knight has a diverse background in IT support, having worked in several positions prior to his current role. He served as an Information Technology Help Desk Technician at Trine University from 2017 to 2021. He also worked as a Help Desk/Onsite Technician at C3 Tech for seven months in 2021. Additionally, he held the position of Tier 2 Agent at InspiriTec, Inc. for three months in 2022, further enhancing his technical support skills.
Experience in User Account Management
In his various roles, Trevor Knight has gained experience in managing user accounts and organizing accounts in Active Directory. This responsibility is crucial for maintaining security and accessibility within IT systems. His ability to effectively manage user accounts contributes to the overall efficiency of IT operations in his current and previous positions.
Early Career and Additional Roles
Trevor Knight began his career in technology while also serving as a Basketball Manager at Crawford County Jr-Sr High from 2013 to 2017. He worked in IT support at the same institution from 2016 to 2017, where he gained foundational experience in help desk operations. This early involvement in both sports management and IT provided him with a well-rounded skill set.