Tybee Jones
About Tybee Jones
Tybee Jones is a Customer Service Support Specialist with a background in general studies and healthcare technology. He has accumulated experience in customer service roles over several years, including positions at LAZ Parking and Shiftsmart.
Current Role at Insight Global
Tybee Jones serves as a Customer Service Support Specialist at Insight Global. In this role, which began in 2021, Jones is responsible for providing assistance and support to clients, ensuring a high level of customer satisfaction. The position requires effective communication skills and the ability to resolve issues efficiently.
Previous Experience in Customer Support
Prior to joining Insight Global, Tybee Jones worked as a Customer Support Specialist at Shiftsmart from 2016 to 2021. In this position, Jones developed skills in customer interaction and problem-solving, contributing to a positive customer experience. Additionally, Jones worked as a Cashier at LAZ Parking from 2015 to 2017, further enhancing customer service capabilities.
Education and Training
Tybee Jones studied at Savannah State University from 2010 to 2012, focusing on General Studies. Jones later attended Ultimate Medical Academy, where an Associate's degree in Healthcare Technology and Systems was achieved from 2018 to 2020. This educational background supports a strong foundation in both general and specialized knowledge.
Background and Career Path
Tybee Jones has a diverse background in customer service, beginning with roles in various organizations. The career path includes significant experience in customer support roles, which has contributed to the development of skills necessary for effective communication and service delivery. Jones has worked in different capacities, gaining valuable insights into customer needs.