Warren Mc Knight
About Warren Mc Knight
Warren Mc Knight is an Office 365 Migration Specialist and Desktop Support professional with extensive experience in systems engineering and desktop support. He holds a Bachelor's Degree in Computer Science from Rutgers University and has worked for various companies, including EBS, Aequor Technologies, and Morgan Stanley, over a career spanning more than two decades.
Current Role at Insight Global
Warren Mc Knight currently serves as an Office 365 Migration Specialist and Desktop Support professional at Insight Global / NBCUniversal. He has held this position since 2018, contributing to the organization for six years. His responsibilities include managing Office 365 migrations and providing desktop support, ensuring that systems operate efficiently.
Previous Experience in Desktop Support
Prior to his current role, Warren Mc Knight accumulated extensive experience in desktop support. He worked at EBS as a Desktop Support Technician from 2008 to 2016 for eight years. Additionally, he served as a Desktop Support / Migration Specialist at Modis for one year in 2016-2017 and held the position of HelpDesk / Desktop Support Manager at Travelers from 1999 to 2002.
Education and Certifications
Warren Mc Knight earned a Bachelor’s Degree in Computer Science from Rutgers, The State University of New Jersey-Newark, studying from 1989 to 1992. He also attended PC AGE Career Institute, where he studied Computer and Information Sciences and Support Services, achieving MCSE / Novell certification between 2000 and 2002.
Technical Skills and Expertise
Warren Mc Knight possesses a range of technical skills relevant to his roles. He is familiar with PowerShell scripting and process automation, which enhances his efficiency in systems management. He has also created and updated knowledge articles for Office 365 and Windows environments, contributing to organizational knowledge sharing.
Contributions to Training and Development
In his current role, Warren Mc Knight has provided training to new Office 365 Support Analysts, focusing on their day-to-day functions and responsibilities. This initiative reflects his commitment to fostering a knowledgeable support team and ensuring a smooth onboarding process for new employees.