Alisha Johnson
About Alisha Johnson
Alisha Johnson is a Customer Service & Operations Supervisor at Insomniac Events, where she has worked since 2017. She has a background in hospitality management and has held various supervisory roles in the service industry.
Current Role at Insomniac Events
Alisha Johnson has been serving as the Customer Service & Operations Supervisor at Insomniac Events since 2017. In this role, she oversees customer service operations, ensuring a high level of satisfaction among attendees at various events. Her responsibilities include managing staff, coordinating with different departments, and implementing customer service strategies to enhance the overall experience for event participants.
Education and Expertise
Alisha Johnson has a strong educational background in hospitality management. She studied at California State University - East Bay for 11 months in 2011. She then attended Mt. San Antonio College, where she focused on Hospitality Management from 2012 to 2015. Alisha furthered her studies at the University of Nevada-Las Vegas, achieving a degree in Hospitality Administration/Management from 2016 to 2021. This diverse educational experience has equipped her with the skills necessary for her current role.
Previous Work Experience
Before her current position, Alisha Johnson held various roles in the hospitality industry. She worked at Subway as a Supervisor from 2006 to 2010, gaining valuable experience in customer service and operations management. In 2013, she briefly worked at Embassy Suites in Brea, California, as a Banquet House Person/Server for five months. These positions contributed to her expertise in managing customer interactions and operational efficiency.