Amber Medina
About Amber Medina
Amber Medina is a Customer Experience Intern at Insomniac Events, where she has worked since 2018. She studied at the Collins College of Hospitality Management at Cal Poly Pomona from 2013 to 2017.
Work at Insomniac Events
Amber Medina has been employed at Insomniac Events as a Customer Experience Intern since 2018. In this role, she focuses on enhancing customer satisfaction and engagement during events. Her responsibilities include assisting with customer inquiries and providing support to ensure a positive experience for attendees.
Education and Expertise
Amber Medina studied at the Collins College of Hospitality Management at Cal Poly Pomona from 2013 to 2017. Her education provided her with a strong foundation in hospitality management principles, preparing her for roles in customer service and event management.
Background
Prior to her current position, Amber worked at 24 Hour Fitness in San Ramon, California, from 2014 to 2015. During her time there, she held roles as a Customer Service Representative and Kids Club Attendant. This experience contributed to her skills in customer interaction and service.
Career Progression
Amber Medina's career began with her role at 24 Hour Fitness, where she gained valuable experience in customer service. Following this, she transitioned to Insomniac Events, where she has been working for six years, further developing her expertise in customer experience within the events industry.