Angela Iglesias
About Angela Iglesias
Angela Iglesias is a seasoned professional in customer experience and event management, currently serving as a Customer Experience Into Booth Supervisor and Ticket Scanner Supervisor at Insomniac Events in Los Angeles. With a background in hospitality and event coordination, she has held various roles at notable organizations including Hard Rock International and the Walt Disney Company.
Current Role at Insomniac Events
Angela Iglesias serves as the Customer Experience Into Booth Supervisor, Ticket Scanner Supervisor, Staff Educator, and ADA Compliance at Insomniac Events. She has held this position since 2013, contributing to the organization for over 11 years. Her responsibilities include overseeing customer interactions, managing ticket scanning processes, and ensuring compliance with the Americans with Disabilities Act. This role is based in Los Angeles, California.
Previous Experience in Hospitality
Angela Iglesias has extensive experience in the hospitality industry. She worked at Hard Rock International as a server and live VIP hostess from 2007 to 2012, gaining five years of experience in customer service. Following this, she served as a banquet captain at DoubleTree by Hilton in Orlando, Florida, from 2013 to 2015. Additionally, she worked as a banquet server for The Walt Disney Company from 2013 to 2014.
Education and Qualifications
Angela Iglesias studied at Valencia College, where she earned an Associate's degree from 2008 to 2010. She then attended the University of Central Florida, specifically the Rosen College of Hospitality Management, where she achieved a Bachelor of Science degree from 2013 to 2015. Her education has provided her with a strong foundation in hospitality management and customer service.
Experience with Accessible Festivals
Since 2016, Angela Iglesias has been involved with Accessible Festivals as support staff. This role focuses on enhancing accessibility at events, aligning with her commitment to customer experience and ADA compliance. Her work in this area complements her responsibilities at Insomniac Events.
Role at ID&T
In 2014, Angela Iglesias worked as a Dreamville Camping Assistant and setup staff for ID&T for a duration of eight months. This role involved assisting with event preparations and ensuring a smooth experience for attendees.