Caitlin Bresnahan
About Caitlin Bresnahan
Caitlin Bresnahan is a VIP Operations Supervisor at Insomniac Events, where she has worked since 2019. She has a diverse background in customer service and marketing, with previous roles in various organizations including Wheaton Park District, Congregation Ale House Chapters, and Groupon.
Current Role at Insomniac Events
Caitlin Bresnahan serves as the VIP Operations Supervisor at Insomniac Events, a position she has held since 2021. In this role, she supervises and trains a team of five members to manage VIP areas at major music festivals. Her responsibilities include creating work schedules to effectively oversee four VIP areas during large-scale events. Bresnahan has been with Insomniac Events since 2019, contributing to the management of VIP operations for various high-profile festivals.
Previous Experience in Event Management
Before her current position, Caitlin Bresnahan gained valuable experience in various roles related to customer service and event management. She worked as a Bartender at Congregation Ale House Chapters from 2018 to 2021 and at Sip Coffee and Beer for five months in 2018. Additionally, she held positions as a Sales Representative at MillerCoors and Groupon, where she developed skills in sales and customer engagement. Her background includes a role as a Marketing Intern at InnerWorkings, providing her with a foundation in marketing strategies.
Educational Background
Caitlin Bresnahan earned a Bachelor of Arts in Journalism with a specialization in Advertising/PR and Graphic Design from Indiana University Bloomington, completing her studies from 2012 to 2016. She also minored in Marketing, enhancing her understanding of market dynamics. In 2021, she furthered her education at Zero To Mastery Academy, where she achieved a certification in Web Development, broadening her skill set in digital technologies.
Early Career and Lifeguard Experience
Caitlin Bresnahan began her career at Wheaton Park District, where she worked as a Swim Instructor from 2007 to 2008 and later as a Lifeguard from 2009 to 2013. These roles provided her with early experience in safety management and customer service in a recreational setting. Her time at Wheaton Park District laid the groundwork for her future roles in operations and management.
Achievements in VIP Operations
In her role at Insomniac Events, Caitlin Bresnahan has managed VIP operations at significant events, including the HARD Summer festival, which attracted a total attendance of 160,000, including 5,000 VIP attendees and 6,000 VIP+ attendees. This experience highlights her capability in overseeing large-scale operations and ensuring a high-quality experience for VIP guests.