Jessica Porter
About Jessica Porter
Jessica Porter is a Ticketing/Box Office professional with experience in the entertainment industry, currently working at Insomniac Events since 2019. She has a background in Digital Filmmaking and has held roles at MGM Resorts International and Walmart, showcasing her commitment to customer service and event promotion.
Work at Insomniac Events
Jessica Porter has been working at Insomniac Events since 2019 in the role of Ticketing/Box Office. Over her five years in this position, she has developed skills in ticket sales and customer service within the events industry. Her role involves managing ticket sales and providing support to attendees, contributing to the overall success of the events organized by Insomniac.
Current Role at MGM Resorts International
In addition to her position at Insomniac Events, Jessica Porter has been employed as a Ticket Office Representative at MGM Resorts International since 2018. Her responsibilities include managing ticket sales and assisting guests, which enhances her experience in customer service and the entertainment sector. This role has further solidified her expertise in providing quality service to a diverse clientele.
Education and Expertise
Jessica studied Digital Filmmaking at De La Salle-College of Saint Benilde from 2015 to 2017. This educational background has equipped her with skills relevant to the entertainment industry. Her passion for promoting and marketing, particularly in events and customer service, aligns with her professional roles in ticketing and guest services.
Background in Customer Service
Jessica has a background in customer service that includes experience in high-end nightclubs and guest services. This experience has contributed to her ability to provide focused and outstanding service to individuals and groups. Prior to her current roles, she worked as an IMS Associate at Walmart for four months in 2014, which provided her with foundational customer service skills.