Sandra Santana
About Sandra Santana
Sandra Santana is an experienced Box Office Attendant and Implementation Consultant with a strong background in hospitality and event management. She holds bachelor's degrees in Meeting and Event Planning and Hospitality Administration from Florida International University and the University of Central Florida, respectively.
Work at Insomniac Events
Sandra Santana currently serves as a Box Office Attendant at Insomniac Events, a position she has held since 2021 in Orlando, Florida. Her responsibilities include managing ticket sales and customer inquiries at events. Previously, she worked as Ground Control for Insomniac Events from 2016 to 2017, where she was involved in operational support during events in Orlando.
Education and Expertise
Sandra Santana earned a Bachelor's degree in Meeting and Event Planning from Florida International University. She also holds a Bachelor of Science in Hospitality Administration/Management from the University of Central Florida, where she studied from 2015 to 2017. Her education has equipped her with knowledge in event planning and hospitality management, contributing to her expertise in customer relationship management and service.
Background
Sandra Santana has a diverse work history in the event and hospitality industries. She has held various roles, including Event Manager at TAVERNA OPA and Event Coordinator at Meliá Hotels International. Her experience spans multiple positions, including customer service roles at CentralSquare Technologies and sales at Best Buy. This varied background has provided her with a strong foundation in logistics and sales within the event sector.
Achievements
Throughout her career, Sandra Santana has developed a specialization in CRM platforms, focusing on enhancing customer service and client-based solutions. Her passion for building customer relationships is evident in her work, where she emphasizes the importance of emotional connections in service. This focus has contributed to her effectiveness in various roles within the event and hospitality industries.