Tian Jin (Tj)
About Tian Jin (Tj)
Tian Jin is a Box Office Manager with extensive experience in the entertainment industry, currently holding multiple positions including Office Manager at Exchange LA and Box Office Attendant at AEG Goldenvoice. He has a Bachelor's degree in Arts, Entertainment, and Media Management from California State University-Fullerton and is OSHA 10 Certified.
Work at Insomniac Events
Tian Jin has been serving as the Box Office Manager at Insomniac Events since 2019. In this role, he oversees ticket sales and customer service operations during events, ensuring a smooth experience for attendees. His responsibilities include managing box office staff, handling ticketing issues, and coordinating with other departments to facilitate efficient event operations.
Current Employment Overview
Tian Jin holds multiple positions concurrently. He has been the Office Manager at Exchange LA since 2021, where he manages administrative tasks and supports event operations. Additionally, he works as a Box Office Attendant at AEG Goldenvoice since 2019, and as a Press Guide for the Academy of Motion Picture Arts and Sciences since 2020. He also serves as an Enumerator for the U.S. Census Bureau in Orange County, California, since 2020.
Education and Expertise
Tian Jin studied at California State University-Fullerton, where he earned a Bachelor's degree in Arts, Entertainment, and Media Management. His education provided him with a solid foundation in managing entertainment-related projects and understanding industry dynamics. He is OSHA 10 Certified, demonstrating knowledge of workplace safety standards.
Background in Customer Service
Prior to his current roles, Tian Jin worked at Hakata Ramen Shinsengumi as a Manager Assistant, Trainer, Mentor, Damage Control Specialist, and Server from 2015 to 2019. He also had a brief stint in VIP Services at KAABOO Del Mar in 2019 and served as a Line Manager at the Mill Valley Film Festival for one month in the same year. His experience in these positions highlights his customer service skills and ability to manage high-pressure environments.
Multilingual Capabilities
Tian Jin is proficient in Mandarin and has conversational skills in Spanish. His multilingual capabilities enhance his communication skills, allowing him to interact effectively with diverse audiences in the entertainment and event management sectors.