Amanda Aldrich
About Amanda Aldrich
Amanda Aldrich is a Pass Territory Manager at Inspirato, where she has worked since 2021. She has a background in customer service and business development, with experience at various companies in the vacation rental and sports industries.
Work at Inspirato
Amanda Aldrich has been serving as Pass Territory Manager at Inspirato since 2021. In this role, she is responsible for managing the Pass program, focusing on customer engagement and satisfaction. Prior to this position, she worked as Pass Membership Lead for a brief period of three months in 2021. Her tenure at Inspirato has been characterized by her commitment to enhancing customer experiences and building strong relationships.
Previous Experience in Vacation Rentals
Before joining Inspirato, Amanda Aldrich held several positions at Evolve Vacation Rental. She started as a Customer Resolutions Specialist from 2019 to 2020, where she focused on resolving customer inquiries and enhancing service quality. She then advanced to the role of Senior Resolutions Specialist from 2020 to 2021, followed by a position as Team Lead for four months in 2021. Her experience in the vacation rental industry has equipped her with valuable skills in customer service and team leadership.
Education and Expertise
Amanda Aldrich studied at Davenport University, where she earned a Bachelor of Business Administration (BBA) in Sport Management from 2015 to 2016. Additionally, she attended Northwestern Michigan College, achieving an Associate of Science (A.S.) in Psychology from 2008 to 2014. Her educational background supports her expertise in leadership, public speaking, and communication, as well as her specialization in marketing, event planning, and brand management.
Background in Sports and Community Engagement
Amanda has a background in sports management and community engagement. She worked with the Grand Rapids Griffins as a Season Ticket Services Coordinator from 2016 to 2019, where she managed customer relations and ticket sales. Additionally, she served as a League Ambassador/Intern at the Grand Rapids Sport & Social Club in 2015. These roles contributed to her ability to build strong community relationships through integrity and respect.