Andrea Lusk
About Andrea Lusk
Andrea Lusk serves as the Director of Member Success at Inspirato, where she manages a portfolio of 220 member accounts and focuses on customer membership retention. She has extensive experience in the travel and hospitality industry, having held various roles at Inspirato and other companies over the years.
Current Role at Inspirato
Andrea Lusk serves as the Director of Member Success at Inspirato, a position she has held since 2023. In this role, she oversees a portfolio of 220 member accounts and focuses on the annual retention of customer memberships. Her responsibilities include achieving a monthly sales quota for new reservation bookings, ensuring member satisfaction and engagement.
Previous Experience at Inspirato
Andrea has a significant history with Inspirato, having worked in various roles since 2014. She was a Vacation Specialist for five months before transitioning to a Personal Vacation Advisor for one year. From 2015 to 2018, she served as Team Manager, and from 2021 to 2023, she worked as an Account Manager. Her diverse roles have contributed to her expertise in member relations and customer service.
Professional Background
Before joining Inspirato, Andrea held several positions in the travel and staffing industries. She worked as a Document Specialist at Asia Transpacific Journeys for eight months in 2013. Additionally, she served as a Guest Experience Manager at Getaway2Give from 2018 to 2020 and as a Staffing Manager at Robert Half International for one year. Her early career included a role in property management at Norris, Beggs & Simpson from 2007 to 2010.
Education and Qualifications
Andrea Lusk earned a Bachelor of Arts degree in Psychology from the University of Colorado at Boulder, where she studied from 1997 to 2001. This educational background has likely contributed to her skills in understanding member needs and enhancing customer experiences in her professional roles.