Katie Harrison
About Katie Harrison
Katie Harrison serves as the Senior Manager of Customer Success for the Northeast, Tri-State, and Wheels Up Territories at Inspirato, where she has worked since 2020. With a background in customer success and a Master's degree in Business Administration, she has significantly contributed to improving customer experiences and expanding operations in her regions.
Work at Inspirato
Katie Harrison has been with Inspirato since 2014, holding various positions that have contributed to the company's customer success initiatives. She currently serves as Senior Manager, Customer Success for the Northeast, Tri-State, and Wheels Up Territories since 2020. In this role, she has focused on expanding customer success operations and enhancing the overall customer experience for Inspirato's luxury vacation home offerings. Prior to her current position, she worked as Manager, Customer Success for the Northeast, Eastern Canada, and Europe Territories from 2015 to 2020, and as Customer Success Manager for the Tri-State Territory from 2014 to 2015.
Education and Expertise
Katie Harrison earned her Master of Business Administration (MBA) from IAE Nice (Graduate School of Management) between 2011 and 2013. She also holds a Bachelor's degree from Colorado State University, which she completed from 2007 to 2011. Her educational background has equipped her with the skills necessary for her roles in customer success and management within the luxury travel sector.
Background
Before joining Inspirato, Katie Harrison worked as a Customer Success Manager at International Yacht Collection in Monaco from 2012 to 2014. She also gained experience in public relations and marketing communications as an intern at the Loveland Chamber of Commerce from 2010 to 2012. This diverse background has contributed to her ability to build and maintain relationships with high-profile clients and member families.
Achievements
Katie Harrison has played a significant role in expanding Inspirato's customer success operations across key territories. She has been instrumental in enhancing the customer experience for the company's luxury vacation home offerings. Her strong track record includes building and maintaining relationships with high-profile corporate clients and member families, which has been crucial for Inspirato's growth in the luxury travel market.