Brady Dixon
About Brady Dixon
Brady Dixon is an End User Support Analyst at Inspire Brands, where he focuses on enhancing customer experience through technology support. He has a diverse background in customer service and technical support, with previous roles at various organizations including Cox Communication and Macy's.
Work at Inspire Brands
Brady Dixon has been employed at Inspire Brands as an End User Support Analyst since November 2020. In this role, he focuses on providing support and resolutions for technology-related issues. His responsibilities include adapting to new technology and customer needs to enhance the overall customer experience. He has contributed to the organization's goal of delivering high-quality support and analysis in the information technology sector.
Previous Employment History
Before joining Inspire Brands, Brady Dixon held several positions in various organizations. He worked at Cox Communication as a CB Customer Support Specialist from 2016 to 2019 and as an NSC Technical Specialist Tier 1 E-Care from 2017 to 2019. He also served as an End User Support Specialist at SONIC Drive-In for three months in 2020. His earlier roles included working at Macy's as a Part-time Administrative Support Associate and at Deaconess Hospital as a Mental Health Technician.
Education and Expertise
Brady Dixon studied at Oklahoma State University, where he earned a Bachelor of Arts in Psychology from 2005 to 2008. He also attended The University of Stirling for a year, focusing on Psychology. Additionally, he studied General Studies at Northern Oklahoma College from 2003 to 2004. His educational background supports his specialization in information technology and customer experience.
Background
Brady Dixon has a diverse professional background with experience in customer support and administrative roles. He began his career in customer service at Hertz, where he worked in various capacities, including Domestic Sales Agent and Customer Service/Billing. His experience spans multiple industries, including healthcare, telecommunications, and hospitality, contributing to his well-rounded skill set in end-user support.