Chilinda C.
About Chilinda C.
Chilinda C. is a Senior Business Analyst at Inspire Brands, where she has worked since 2019. With a career spanning over two decades, she has held various analytical roles in notable companies such as Delta Air Lines and The Home Depot, and has a strong background in project management and user-centric application development.
Work at Inspire Brands
Chilinda C. has been serving as a Senior Business Analyst at Inspire Brands since 2019. In this role, she has contributed to significant projects, including the Universal Commerce Platform project, which aimed to standardize payment processing across the Inspire Brands portfolio. She has led user acceptance testing with Restaurant Operations and field representatives, ensuring that the platform meets user needs. Additionally, she has played a key role in the IT Scoping effort for projects planned for 2020, demonstrating her ability to manage complex initiatives within the organization.
Previous Experience
Prior to her tenure at Inspire Brands, Chilinda C. held various positions in notable companies. She worked as a Senior Business Analyst at Delta Air Lines for one year and at The Home Depot for four years, where she focused on IT business analysis in special services and service provider mobility. Her experience also includes a role as an IT Business Consultant at Turner Broadcasting System, where she worked for five months. Additionally, she has held positions at companies such as UPS Supply Chain Solutions, Global Payments, and Genuine Parts Company, accumulating extensive experience in business analysis.
Education and Expertise
Chilinda C. holds a Bachelor of Science degree in Physics from Georgia State University, which she completed from 1986 to 1992. She also earned a Bachelor of Science degree in Information Security & Assurance from Kennesaw State University between 2008 and 2011. Her educational background provides her with a strong foundation in technical concepts, which she leverages in her business analysis roles. Furthermore, she is a Certified Scrum Product Owner (CSPO), specializing in translating complex technical information into understandable terms, enhancing her effectiveness in project management.
Technical Skills and Methodologies
Chilinda C. has extensive experience in designing and delivering user-centric web and mobile applications. She is proficient in various development methodologies, including waterfall, agile, and hybrid approaches. Her expertise extends to managing both onshore and offshore development and quality assurance resources, ensuring high-quality outcomes in her projects. Her role in supporting the Universal Commerce Platform project for Arby’s highlights her ability to work with third-party vendors and integrate complex systems effectively.