Jarod Zacharias, Cspo
About Jarod Zacharias, Cspo
Jarod Zacharias is a Senior Analyst at Sonic, with a strong focus on detail and quality results in fast-paced environments. He has extensive experience in customer service and management, having worked for several technology companies over the years.
Work at Inspire
Jarod Zacharias has been employed at Inspire Brands as a Senior Analyst for Sonic since 2018. In this role, he applies his analytical skills to enhance operational efficiency and drive quality results. His tenure at Inspire has allowed him to leverage his extensive experience in the food service industry, contributing to various initiatives that support Sonic's business objectives.
Previous Employment History
Prior to his current position, Jarod Zacharias worked at MICROS Systems Inc in various roles, including Team Lead and Product Support Analyst from 2012 to 2013. He also served as a Technical Product Consultant from 2013 to 2014 and as a Manager on Duty for the call center from 2006 to 2012. His experience at Oracle as an Implementation Consultant III from 2014 to 2018 further solidified his expertise in technical support and implementation.
Education and Expertise
Jarod Zacharias earned a Bachelor of Science in Computer/Information Technology Administration and Management from Penn State World Campus, completing his studies from 2016 to 2022. He also holds a Technical Certificate in Windows XP and Server installation and configuration from Computertraining.com, which he obtained in 2005. His educational background supports his diverse skill set in technology and customer service.
Background in Customer Service and Management
Jarod Zacharias has a comprehensive background in customer service and management, developed over several years in various roles. His experience includes working as an Application Support Specialist at Camber Corporation and multiple positions at MICROS Systems Inc, where he focused on product support and team leadership. This diverse experience has equipped him with strong problem-solving skills and the ability to manage tasks effectively in fast-paced environments.