Jonathan Biggs
About Jonathan Biggs
Jonathan Biggs serves as the Brand Head for Baskin-Robbins U.S., overseeing the strategic direction and operations of over 2,300 locations. He has extensive experience in the food service industry, having held various leadership roles at Inspire Brands and Dunkin' Brands.
Current Role at Baskin Robbins
Jonathan Biggs serves as the Brand Head for Baskin-Robbins U.S. since 2022. In this role, he oversees the strategic direction and operational management of over 2,300 Baskin-Robbins locations across the United States. His responsibilities include guiding brand initiatives and ensuring operational excellence within the franchise system.
Previous Experience at Inspire Brands
Prior to his current position, Jonathan Biggs worked at Inspire Brands as Vice President of Operations for Baskin-Robbins U.S. & Canada from 2018 to 2022. During his four years in this role, he was based in Atlanta, Georgia, where he led various operational strategies and initiatives to enhance the brand's performance in both the U.S. and Canada.
Career at Dunkin' Brands
Jonathan Biggs has extensive experience with Dunkin' Brands, where he held multiple roles from 2012 to 2018. He served as Senior Director of Operating Systems for six years in Canton, MA, and previously worked as Operations Project Manager and Director of Operating Systems. His time at Dunkin' Brands involved managing operational systems and project initiatives to improve efficiency.
Engineering Background
Jonathan Biggs studied at the Georgia Institute of Technology, where he focused on Engineering and achieved TFE. His educational background laid the foundation for his analytical skills and problem-solving abilities, which he has applied throughout his career in various operational roles.
Early Career at Southern Nuclear and Datatex
Before entering the food service industry, Jonathan Biggs worked as a Senior Engineer at Southern Nuclear, Plant Vogtle from 2003 to 2008. He also served as a Project Manager at Datatex, USA from 1997 to 2000. These early roles contributed to his technical expertise and project management skills.