Joshua Metzger
About Joshua Metzger
Joshua Metzger serves as the General Manager at Inspire Brands in Burlington, Massachusetts, where he has worked since 2020. With over 20 years of experience in hotel and restaurant management, he has held various leadership roles, including positions at Buffalo Wild Wings and Hilton Hotels & Resorts.
Work at Inspire Brands
Joshua Metzger has served as General Manager at Inspire Brands since 2020. He is based in Burlington, Massachusetts, where he has been responsible for overseeing operations and ensuring high standards of service within the organization. His role involves managing team performance, optimizing operational efficiency, and enhancing customer satisfaction.
Previous Experience at Buffalo Wild Wings
Prior to his current position, Joshua Metzger held various roles at Buffalo Wild Wings. He worked as General Manager from 2016 to 2019 in Saugus, Massachusetts, and briefly in Danvers, Massachusetts, in 2016. His experience also includes serving as Assistant General Manager from 2013 to 2016 and as Restaurant Manager from 2011 to 2013, all in Danvers and Saugus.
Education and Expertise
Joshua Metzger studied at Johnson & Wales University, where he earned an MBA in Hospitality and Business Administration from 2006 to 2008. His educational background, combined with over 20 years of experience in hotel and restaurant management, has equipped him with a comprehensive understanding of the hospitality industry.
Background in Hospitality Management
Joshua Metzger's career in hospitality management began at Starwood Hotels & Resorts Worldwide, Inc., where he worked as Front Desk Manager from 1999 to 2002. He later served as Food & Beverage Manager at Hilton Hotels & Resorts from 2009 to 2010. His diverse roles have contributed to his strong organizational, analytical, and interpersonal skills.
Skills and Competencies
Joshua Metzger possesses strong verbal and written communication skills, which facilitate effective interaction with team members and guests. He is detail-oriented and skilled in developing relationships and building networks, essential for success in the hospitality sector. His ability to thrive in fast-paced environments allows him to adapt and excel under pressure.