Kate Fields
About Kate Fields
Kate Fields is an Associate Manager for Dunkin’ Loyalty at Inspire Brands, where she has worked since 2022. She has a background in customer relations and marketing, with previous roles at Dunkin' and Mazu Swim.
Current Role at Inspire Brands
Kate Fields serves as the Associate Manager for Dunkin’ Loyalty at Inspire Brands. She has held this position since 2022 and is based in Canton, Massachusetts. In her current role, she is part of the Loyalty Support team at Dunkin' Brands, where she focuses on enhancing customer engagement and loyalty programs.
Previous Experience in Customer Relations
Before her current role, Kate Fields worked at Dunkin' in various capacities. She started as a Customer Relations Coordinator from 2018 to 2020, then advanced to Sr. Customer Relations Coordinator from 2020 to 2021. Her experience in customer relations spans over three years, during which she developed skills in managing customer feedback and enhancing service quality.
Educational Background
Kate Fields graduated from Marist College with a Bachelor of Arts in Communications, concentrating in Advertising. She also studied at The Hong Kong Polytechnic University, focusing on Apparel and Textile Marketing Management during her undergraduate study abroad program in 2017. Additionally, she attended Istituto Lorenzo de' Medici, where she studied Communication and Media Studies.
Early Career and Internships
Kate Fields began her career with various internships and roles that provided foundational experience in media and customer service. In 2017, she interned as a Digital Media Intern at Mazu Swim in New York for three months. She also worked as a Media Assistant at Anne Koplik Designs and as a Sales Associate at Sprinkles Cupcakes in 2016.
Coaching Experience
From 2016 to 2018, Kate Fields served as a Coach at the Marist Institute for Public Opinion. This role allowed her to develop leadership skills and engage with diverse groups, contributing to her overall professional development.