Luciana Bellini Greene
About Luciana Bellini Greene
Luciana Bellini Greene is a Senior Manager of Instructional Design at Inspire Brands, overseeing training solutions for Dunkin' and Baskin-Robbins. With extensive experience in instructional design and a strong focus on team development, she has held various roles across multiple industries, including retail and finance.
Current Role at Inspire Brands
Luciana Bellini Greene serves as the Senior Manager of Instructional Design for Dunkin' and Baskin-Robbins at Inspire Brands. In this role, she leads a team of five designers focused on developing training solutions for over 13,000 Dunkin' and Baskin-Robbins stores, as well as more than 1,200 corporate employees. She has been with Inspire Brands since 2021 and continues to consult with cross-functional business partners to create learning solutions that align with key business metrics and company strategy.
Previous Experience in Instructional Design
Prior to her current position, Luciana held several roles in instructional design and training. She worked at Dunkin' from 2010 to 2012 as an Instructional Design Manager and later served as the Senior Manager of Learning Design from 2014 to 2021. Additionally, she was the Senior Manager of Global Learning Systems at Dunkin' from 2012 to 2014. Her experience also includes roles at Fidelity Investments as a Project Manager and Instructional Designer from 2005 to 2010, and as a Training Consultant at the Federal Reserve Bank of Boston from 2001 to 2004.
Educational Background
Luciana holds a Bachelor of Arts in Organizational Communications and English from Northeastern University, which she completed from 1994 to 1998. She furthered her education by earning a Master of Education in Educational Technology from Boston University between 2001 and 2004. In 2015, she completed a program in Leadership and Management at Harvard University, focusing on continuing education for 11 months.
Specializations and Skills
Luciana specializes in various aspects of instructional design, including needs analysis, competency mapping, curriculum design, and new hire onboarding. She has extensive experience in writing and design across multiple modalities and industries, including retail, finance, and software. Her strategic planning and evaluation skills contribute to her ability to build and maintain effective teams, fostering a growth mindset within her organization.
Career Timeline
Luciana's career spans over two decades, beginning as a Team Leader at John Hancock Financial Services from 1998 to 2000. She transitioned to the Federal Reserve Bank of Boston as a Training Consultant from 2001 to 2004, followed by a role as an Instructional Designer at Veritude from 2004 to 2005. After her time at Fidelity Investments from 2005 to 2010, she returned to Dunkin' in various capacities until her current role at Inspire Brands, where she has been since 2021.