Marcy Setter
About Marcy Setter
Marcy Setter is a Senior Product Manager for Dunkin' and Baskin Robbins at Inspire Brands, where she has worked since 2021. With extensive experience in IT and retail systems, she manages the deployment and support of Point of Sale systems across approximately 9,500 locations.
Work at Inspire Brands
Marcy Setter currently serves as a Senior Product Manager for Dunkin' and Baskin Robbins Point of Sale (POS) systems at Inspire Brands. She has held this position since 2021, contributing to the management and deployment of POS systems across approximately 9,500 stores. In addition to her role as Senior Product Manager, she has also worked as an IT Store Systems Architect at Inspire Brands since 2019. In this capacity, she focuses on developing internal processes and ensuring the smooth operation of store systems.
Previous Experience in Retail Technology
Prior to her current roles, Marcy Setter gained extensive experience in retail technology. She worked at Dunkin' Brands as an IT Solutions Manager from 2016 to 2019, where she managed IT systems and solutions. Before that, she was a Retail Application Engineer in Cloud Operations at Oracle for one year. Her earlier roles include serving as a Technical Consultant at Oracle from 2011 to 2015 and as a Product Specialist at MICROS Systems Inc from 2009 to 2011.
Technical Expertise and Skills
Marcy Setter possesses specialized knowledge in Oracle Retail and Hospitality Products, along with expertise in Microstrategy Implementation and Administration. She excels in handling escalations and performance issues, ensuring effective operation of Point of Sale systems. Her ability to thrive in fast-paced environments is evident in her management of a team responsible for deploying and supporting POS systems across a large number of Dunkin' and Baskin Robbins locations.
Educational Background
Marcy Setter studied at Schoolcraft College from 1995 to 1998. This educational foundation has contributed to her technical skills and understanding of retail systems, which she has applied throughout her career in various roles within the technology and retail sectors.