Melissa Cappiello
About Melissa Cappiello
Melissa Cappiello serves as the Manager of International Digital & Delivery at Inspire Brands, where she has worked since 2020. With a background in digital marketing and IT analysis at Dunkin' Brands, she leads initiatives to enhance mobile app experiences and oversees third-party delivery partnerships for international markets.
Work at Inspire Brands
Melissa Cappiello has served as the Manager of International Digital & Delivery at Inspire Brands since 2020. In this role, she leads digital innovation initiatives specifically designed for international markets. Her responsibilities include overseeing third-party delivery partnerships, which aim to expand the company's market reach globally. Additionally, she focuses on enhancing mobile app experiences for international customers, ensuring that the digital offerings align with the diverse needs of users across different regions.
Previous Experience at Dunkin' Brands
Prior to her current role, Melissa Cappiello worked at Dunkin' Brands for several years in various capacities. She began as a Sr. Contract Administrator from 2005 to 2010, followed by a position as Store Systems IT Analyst from 2010 to 2017. She then transitioned to the role of Sr IT Business Analyst from 2017 to 2019, and subsequently served as Associate Manager of International Digital Marketing from 2019 to 2020. Her extensive experience at Dunkin' Brands provided her with a solid foundation in both IT and digital marketing.
Education and Expertise
Melissa Cappiello earned a Bachelor of Arts degree in English Language and Literature from Bridgewater State University, where she studied from 1999 to 2003. This educational background has contributed to her communication skills and understanding of digital content, which are essential in her current role. Her expertise lies in digital marketing and IT solutions, particularly in the context of international markets.
Background in Finance
Before entering the digital marketing and IT fields, Melissa Cappiello worked as a Sr Account Executive at Household Finance from 2003 to 2005. This role provided her with experience in client relations and financial services, which may have contributed to her analytical skills and understanding of business operations.