Michael Willocks
About Michael Willocks
Michael Willocks serves as the Manager of Restaurant Automation & Innovation at Inspire Brands, focusing on enhancing technology in the Quick Service Restaurant industry. With extensive experience in various roles at Arby's and other restaurant chains, he contributes to the modernization of over 32,000 restaurants globally.
Work at Inspire Brands
Michael Willocks has been serving as the Manager of Restaurant Automation & Innovation at Inspire Brands since 2020. In this role, he focuses on advancing innovation and automation within the Quick Service Restaurant (QSR) industry, particularly in the area of food delivery. He leads projects aimed at enhancing store-level technologies, including point of sale systems and guest-facing technologies. His efforts contribute to the digitization and modernization of over 32,000 restaurants globally under the Inspire Brands portfolio.
Previous Experience at Arby's
Before joining Inspire Brands, Michael Willocks held several positions at Arby's. He worked as Operations Integration Manager from 2018 to 2020, where he oversaw operational efficiencies. Prior to that, he served as Event Coordinator from 2015 to 2018, managing various events. He also held the role of General Manager from 2012 to 2013 and worked as a Certified Trainer from 2013 to 2015, contributing to staff development and operational training.
Background in Restaurant Management
Michael Willocks has extensive experience in restaurant management, having worked as a General Manager at Five Guys Enterprises from 2005 to 2010. He also served as Culinary Manager at Olive Garden from 2010 to 2012. His diverse roles in the restaurant industry have equipped him with a strong foundation in operations, team leadership, and customer service.
Education and Expertise
Michael Willocks studied at Benedict College, where he achieved a degree in Biology, General. His educational background, combined with his extensive experience in the restaurant industry, supports his expertise in restaurant operations and technology integration, particularly in addressing challenges faced by the QSR sector.
Contributions to Restaurant Innovation
Michael played a key role in the development and public recognition of the 'Alliance kitchen' concept under Inspire Brands. He is part of a team that leverages technology to tackle labor shortages, commodity prices, and supply chain issues across multiple restaurant brands, demonstrating his commitment to enhancing operational efficiencies in the industry.