Nageswara Maddela
About Nageswara Maddela
Nageswara Maddela serves as a Senior Manager at Inspire Brands, where he oversees Network Operations Center operations and manages a team of engineers. He has extensive experience in service delivery and technology operations, having previously worked at Deloitte and other notable companies.
Work at Inspire Brands
Nageswara Maddela has been serving as a Senior Manager at Inspire Brands since 2023. In this role, he is responsible for managing a team of engineers who oversee the 24x7x365 Network Operations Center operations at the Inspire Brands Global Innovation Center in Hyderabad, Telangana, India. His responsibilities include collaborating with development teams to define architecture, optimize performance, and right-size environments. Additionally, he owns all aspects of infrastructure and application monitoring, which involves managing, reporting, and escalation processes. He ensures that all processes and procedures adhere to IT Service Management guidelines and are regularly documented and reviewed.
Previous Experience at Deloitte
Before joining Inspire Brands, Nageswara Maddela worked at Deloitte for a total of six years. He served as a Service Delivery Manager in the Network Operations Center (NOC) and Technology Operations Center (TOC) from 2019 to 2023. During this time, he was responsible for overseeing service delivery operations. He also held the position of Manager at Deloitte from 2019 to 2021. His extensive experience at Deloitte contributed to his expertise in managing technology operations and service delivery.
Career Background in Technology Operations
Nageswara Maddela has a diverse background in technology operations, having worked in various roles prior to his tenure at Inspire Brands. He served as a Service Delivery Manager at Netenrich, Inc. from 2017 to 2019, and as an Assistant Manager at Airtel from 2015 to 2017. His career also includes a position as Deputy Manager – Escalation Desk at TATA Teleservices LTD. from 2016 to 2017, and as Network Team Lead at Wipro Infotech (Impact Systems Limited) from 2010 to 2017. This extensive experience has equipped him with a strong foundation in managing network operations and service delivery.
Educational Background
Nageswara Maddela holds a Master of Business Administration (MBA) degree in Information Technology from Sikkim Manipal University, which he completed through distance education from 2011 to 2013. He also earned a Bachelor of Science (BS) degree in Mathematics from Acharya Nagarjuna University, where he studied from 2006 to 2009. His educational background provides him with a solid understanding of both technical and managerial aspects of his field.