Pamela Brizida Fraga
About Pamela Brizida Fraga
Pamela Brizida Fraga is a Senior IT Product Manager at Inspire Brands, specializing in in-restaurant self-ordering technologies to improve customer experience in the food and beverage industry. With a background in the U.S. Army, she brings strong leadership and management skills to her role, while also serving as IT Manager at Dunkin' Brands since 2013.
Work at Inspire
Pamela Brizida Fraga has been serving as a Senior IT Product Manager at Inspire Brands since 2021. In this role, she focuses on developing in-restaurant self-ordering technologies aimed at enhancing the customer experience within the food and beverages industry. Her position is based in Boston, Massachusetts, where she applies her extensive knowledge and skills to improve operational efficiency and customer satisfaction.
Current Role at Dunkin' Brands
In addition to her role at Inspire Brands, Pamela Brizida Fraga has been working as an IT Manager at Dunkin' Brands since 2013. Over her 11 years in this position, she has developed a strong understanding of IT management within the food service sector. Her responsibilities include overseeing IT operations and ensuring that technology solutions align with business objectives.
Education and Expertise
Pamela Brizida Fraga earned her Bachelor's degree in Business Administration and Management from Peirce College, where she studied from 2000 to 2004. Her educational background has equipped her with essential skills in management and business operations, which she applies in her current roles. She demonstrates expertise in network administration, ensuring a reliable and secure IT infrastructure for restaurant operations.
Background and Military Experience
Pamela Brizida Fraga has a background in the U.S. Army, which has contributed to her leadership and management skills. This experience has likely shaped her approach to team dynamics and project management in her professional career, enhancing her ability to lead IT initiatives effectively.
Vendor Contract Management Skills
Pamela Brizida Fraga possesses strong vendor contract management skills, which are crucial for maintaining effective partnerships within the franchised system. Her ability to manage vendor relationships supports the operational needs of the organizations she works with, ensuring that they receive the necessary resources and support for their IT infrastructure.