Rafiq Hussain Khan
About Rafiq Hussain Khan
Rafiq Hussain Khan is the Director of Customer Marketing at Inspire, where he has worked since 2024. He has extensive experience in marketing and project management across various industries, including banking, pharma, and telecom.
Current Role at Inspire
Rafiq Hussain Khan serves as the Director of Customer Marketing at Inspire, a position he has held since 2024. In this role, he focuses on enhancing customer engagement and driving marketing strategies. His tenure at Inspire is marked by a commitment to leveraging digital tools to improve customer experiences.
Previous Experience at Tata Play Ltd
Before joining Inspire, Rafiq worked at Tata Play Ltd as an Assistant General Manager from 2021 to 2024. During his three years in Bengaluru, he contributed to customer marketing initiatives and helped shape the company's marketing strategies.
Educational Background
Rafiq Hussain Khan studied at Sri Venkateswara University, where he earned a degree in Electronics and Computers from 2002 to 2005. He also attended Vidyarthi Jr College, completing his Intermediate studies in Mathematics, Physics, and Chemistry from 2000 to 2002.
Expertise in CRM Marketing
Rafiq possesses expertise in setting up Centers of Excellence (CoEs) in various areas of CRM marketing. He has a strong background in utilizing marketing tools such as Salesforce Marketing Cloud (SFMC), Clevertap, MoEngage, and Unica, which enhances his ability to implement effective marketing strategies.
Certifications and Skills
Rafiq holds several certifications, including IBM UNICA Campaign v8.5, Advanced Google Analytics, and Google Analytics. His skills encompass a wide range of marketing disciplines, with industry exposure in sectors such as Banking, Pharma Marketing, Retail, B2B Marketing, Hospitality, and Telecom.