Robert Moody
About Robert Moody
Robert Moody is an engineer at Inspire Brands, specializing in BOS Restaurant Solutions since 2019. He has extensive experience in various technical and managerial roles across multiple companies, primarily in the Greater Atlanta Area.
Work at Inspire Brands
Robert Moody has been employed at Inspire Brands since 2019, serving as an Engineer for the BOS Restaurant Solutions team. In this role, he focuses on developing knowledge-based articles that assist in troubleshooting and resolving software issues. He also conducts quality assurance testing for software updates and hot-fixes, ensuring system reliability. Additionally, Robert acts as an Inspire Connector, helping new hires integrate into the company culture and understand brand values. His responsibilities also include managing vendor relationships to optimize inventory and recipe management systems.
Previous Experience in Engineering and Support
Prior to his current role, Robert Moody held various positions at Arby's Restaurant Group, Inc. He worked as a Technician in Customer Support from 2015 to 2016 and later served as an Associate Engineer from 2016 to 2018. His experience in these roles contributed to his technical expertise and understanding of customer support dynamics. Additionally, he worked as an Associate Engineer at Inspire Brands for one year before transitioning to his current position.
Background in Telecommunications and Training
Robert Moody's career began in the telecommunications sector, where he worked at Vesta Insurance Group as a Telecommunications Specialist from 2002 to 2005. He also held various training and management roles at BellSouth Mobility, including Manager of Training and Manager of Customer Operations. His experience in training includes positions such as T-Mobile Certified Customer Service Trainer and AT&T Certified Trainer at Alorica. This background has equipped him with strong skills in team training and operational management.
Educational Qualifications
Robert Moody studied at Asbury College, where he achieved a degree in Broadcast Communications. He also attended Ball State University, focusing on Telecommunications with an emphasis on Radio and Television, earning a Bachelor of Science degree. His educational background supports his technical and communication skills, which are essential in his engineering and support roles.