Taryn M.
About Taryn M.
Taryn M. is a Senior Desktop Support Analyst at Inspire Brands, where she has worked since 2022. With a background in computer networking and extensive experience in technical support roles, she has developed strong customer relations and mentoring skills.
Work at Inspire Brands
Taryn M. has been employed at Inspire Brands as a Senior Desktop Support Analyst since 2022. In this role, she operates in the Atlanta Metropolitan Area, providing technical support and solutions to enhance user experience. Her responsibilities include troubleshooting complex issues, ensuring system functionality, and maintaining high standards of customer service. Taryn's work contributes to the overall efficiency of IT operations within the organization.
Previous Experience in IT Support
Before joining Inspire Brands, Taryn M. worked at Instacart as an Information Technology Support Specialist from 2020 to 2022. In this position, she provided technical assistance and support to users, addressing various IT-related challenges. Prior to Instacart, she served as a Desktop Support Specialist at JDM Technical Inc. for nine months in 2019 and as a Senior Technical Specialist at Apple from 2014 to 2019, where she honed her technical skills and customer service capabilities.
Education and Technical Training
Taryn M. studied at Gwinnett Technical College, where she focused on Computer Networking, earning an Associate of Science (A.S.) degree from 2012 to 2014. Additionally, she obtained certificates in Computer Hardware Technology and Computer Networking from the same institution between 2012 and 2013. Her educational background provides a solid foundation for her technical expertise in desktop support and IT services.
Customer Satisfaction and Mentoring Skills
Taryn M. regularly achieves high customer satisfaction by effectively managing challenging cases and exceeding client expectations. She possesses a strong aptitude for aligning end-user needs with long-term solutions. Taryn also has experience in mentoring advisors and coaching teams, which enhances their technical skills and customer service capabilities. Her ability to communicate effectively and provide insightful guidance contributes to improved team performance.
Professional Skills and Work Environment
Taryn M. excels in fast-paced, deadline-driven environments, demonstrating proficiency in hands-on installations, maintenance, and networking. Her technical acumen allows her to perform effectively under pressure while meeting the demands of her role. Taryn's blend of insight and communication skills enables her to address user needs efficiently, ensuring a reliable IT support experience.