Taylin Matthews
About Taylin Matthews
Taylin Matthews serves as the Operating Services Manager at Dunkin', where she leads the national rollout of new packaging initiatives and oversees operational tests for beverage and bakery products. With a history of various roles within Dunkin' Brands, she has extensive experience in operational management and cross-functional collaboration.
Work at Inspire
Taylin Matthews serves as the Operating Services Manager for Dunkin' at Inspire Brands. In this role, she has been instrumental in the national rollout of Double Wall Paper Cups and Optima lids, with a focus on cost of goods sold (COGS) initiatives. Her responsibilities include overseeing the creation, editing, and finalization of operational tests and launch materials for beverage and bakery products that are distributed to over 9,000 Dunkin' stores. Taylin's position requires collaboration with various teams to ensure operational efficiency.
Background
Taylin Matthews has extensive experience with Dunkin' Brands, having held multiple positions since 2011. She began her career as a Customer Relations Coordinator, where she worked for two years. Following this, she progressed to roles such as Sr. Coordinator for Navigator and Supervisor for Navigator/QA Helpline. Taylin's experience spans over a decade, with a focus on operational management and support for franchisees.
Education and Expertise
Taylin Matthews has developed expertise in operational management and cross-functional collaboration throughout her career at Dunkin' Brands. She has worked closely with various departments, including Marketing, Supply Chain, Culinary, and Food Safety, to enhance operational processes. Her background in managing operational tests and product launches has equipped her with the skills necessary to lead initiatives that impact a large network of stores.
Achievements
During her tenure at Dunkin' Brands, Taylin Matthews has successfully led initiatives that have improved operational efficiency and product quality. She has conducted visits to test locations to gather feedback and implement necessary adjustments to products and processes. Her role in the national rollout of new packaging solutions demonstrates her commitment to enhancing the customer experience and operational standards within the Dunkin' network.