Eran Avital
About Eran Avital
Eran Avital serves as the Client Services Director at The Instant Group, where he has worked since 2018. He has extensive experience in facility management, having held various roles at ISS A/S and HP, and emphasizes customer-oriented strategies to enhance operational and financial performance.
Current Role at The Instant Group
Eran Avital serves as the Client Services Director at The Instant Group since 2018. In this role, he is responsible for overseeing the operational and financial performance of a significant outsourced workplace contract. His focus is on ensuring that the services provided meet client expectations while maintaining efficiency and profitability.
Previous Experience at ISS A/S
Prior to his current position, Eran Avital held various roles at ISS A/S. He worked as the EMEA SouthEast SubRegion Manager for the HP Inc. account from 2016 to 2018. Before that, he was a Senior Key Account Manager for the HP account from 2012 to 2016 in Israel. His experience at ISS A/S provided him with extensive knowledge in managing key accounts and regional operations.
Career at HP
Eran Avital's career includes a significant tenure at HP, where he worked as a Facilities Manager from 2003 to 2008 in Kiryat Gat, Israel. This role involved overseeing facility operations and ensuring that the workplace environment met organizational standards. His experience at HP contributed to his understanding of client needs in facility management.
Early Career in Hospitality
Eran Avital began his career in the hospitality industry, working at the Isrotel Hotel Chain from 1994 to 1999 in various positions, including Food & Beverage, Concierge, and Front Office roles in Eilat, Israel. He also served as a Food and Beverage Controller at the Holiday Inn Crown Plaza Hotel from 1993 to 1994 in the Tel Aviv Area. This early experience provided him with foundational skills in customer service and operations.
Unique Perspective in Facility Management
Eran Avital possesses a unique perspective in facility management, having experience as both a customer and a supplier. This dual viewpoint enables him to implement customer-oriented and service-focused strategies effectively. He emphasizes achieving and exceeding budget goals, which is integral to his approach in managing client services.