Leigh Campbell
About Leigh Campbell
Leigh Campbell is a Team Leader for Onboarding & Content at The Instant Group, where they have worked since 2018. Previously, they held various roles in customer service and sales, including positions at British Airways and New Look.
Current Role at Instant Group
Leigh Campbell serves as the Team Leader for Onboarding & Content at The Instant Group. In this role, she has been responsible for overseeing the onboarding process and managing content-related initiatives since 2018. Her leadership focuses on enhancing the user experience and ensuring that new team members are effectively integrated into the organization.
Previous Experience at British Airways
Leigh Campbell has held multiple positions at British Airways. She worked as a Contact Agent for 10 months from 2015 to 2016, where she handled customer inquiries and provided support. Following this role, she served in Sales, Servicing, and Retention for one year from 2016 to 2017, contributing to customer service and retention strategies.
Experience at New Look
Before her tenure at British Airways, Leigh Campbell worked as a Sales Assistant at New Look from 2011 to 2015. In this position, she was involved in retail operations, assisting customers, and managing sales transactions, which helped her develop strong customer service skills.
Education in Aviation Management
Leigh Campbell studied Aviation/Airway Management and Operations at Newcastle College from 2010 to 2012. She achieved a qualification in Aviation Operations, which provided her with foundational knowledge and skills relevant to her career in the aviation and customer service sectors.
Early Education Background
Leigh Campbell completed her secondary education at St Joseph's RC Comprehensive School from 2005 to 2010. This five-year educational experience laid the groundwork for her future studies and career in the aviation industry.