Michelle Rush
About Michelle Rush
Michelle Rush serves as the Senior Director of Operations at The Instant Group, where she has worked since 2020. With a background in retail operations and client services, she has extensive experience managing operational performance and financial management across multiple accounts in Europe.
Current Role at The Instant Group
Michelle Rush serves as the Senior Director of Operations at The Instant Group, a position she has held since 2020. In this role, she is responsible for overseeing operational performance, financial management, and client satisfaction across multiple accounts in Europe. She leads a team of facility managers to ensure high-quality service delivery and is involved in the budgeting and forecasting processes to maintain financial performance. Her leadership focuses on procuring and mobilizing all facility management service lines and defining requirements for new products or services.
Previous Experience at Aramark Northern Europe
Prior to her current role, Michelle Rush worked at Aramark Northern Europe as an Account Manager for Retail Operations EMEA from 2015 to 2019. During her four years in this position, she managed various operational aspects and contributed to enhancing service delivery across the retail sector. Her experience at Aramark provided her with a solid foundation in operational management and client relations.
Career Background at Promotion Partners
Michelle Rush began her career at Promotion Partners, where she worked as an Account Manager for Bijenkorf from 2010 to 2011. In this role, she gained valuable experience in account management and client engagement, which laid the groundwork for her future positions in operations and management.
Experience with Global Brands
Throughout her career, Michelle Rush has collaborated with notable global brands such as Nike, Lego, and Burberry. Her work with these companies has involved overseeing operational performance and ensuring client satisfaction, which has contributed to her expertise in managing high-profile accounts.
Skills and Expertise
Michelle Rush is fluent in both Dutch and English, which enhances her ability to communicate effectively in diverse environments. She is skilled in identifying and mitigating operational, health and safety, compliance, and financial risks. Her expertise includes managing financial performance and leading teams to deliver high-quality services across various client sites.