Monika Kwapinska
About Monika Kwapinska
Monika Kwapinska is an Account Manager specializing in Client Accounts, with a strong background in marketing communications and customer relationship management. She has over four years of experience in project management and a Master's Degree in Cross Cultural Communication & International Management from Newcastle University.
Work at The Instant Group
Monika Kwapinska has been serving as an Account Manager for Client Accounts at The Instant Group since 2019. In this role, she focuses on managing client relationships and ensuring high-quality service delivery. Her responsibilities include understanding client needs, developing tailored solutions, and fostering long-term partnerships. Monika actively seeks new challenges and learning opportunities to enhance her skills and contribute to the company's success.
Previous Experience in Marketing and Customer Relations
Before her current position, Monika worked at Point Pleasant Communications as a Marketing Account Executive for six months in 2014. She also held the role of Customer Relations Administrator at Computershare UK from 2018 to 2019. These positions provided her with valuable experience in marketing communications and customer relationship management, which are essential for her current role.
Education and Expertise
Monika Kwapinska earned her Master's Degree in Cross-Cultural Communication & International Management from Newcastle University, where she studied from 2012 to 2014. This academic background equips her with the skills to collaborate effectively with clients from diverse cultural backgrounds, enhancing her ability to manage client accounts successfully.
Project Management Experience
Monika has over four years of experience in project management, which she gained during her tenure as a Property Project Manager at Lloyd's Register from 2021 to 2022. This experience has strengthened her ability to deliver high-quality service and manage multiple client accounts effectively.