Laura Cotterill
About Laura Cotterill
Laura Cotterill is a Product Manager at Instem with a diverse background in support analysis, IT applications, customer support, data coordination, human resources, and recruitment.
Title: Product Manager
Laura Cotterill currently holds the title of Product Manager at instem. In this role, she oversees product development and strategy, ensuring the alignment of product features with market needs and business goals.
Experience at instem
Laura began her career at instem as a Support Analyst in 2011. She held this position for six years before transitioning to the role of Product Manager and Support Analyst in 2017. In 2018, she continued working as a Product Manager, demonstrating significant growth and responsibility in the company.
IT Applications Officer at Kier Group
Prior to her tenure at instem, Laura worked as an IT Applications Officer at Kier Group from 2008 to 2011. During these three years, she focused on enhancing and managing IT applications critical to the operations of the organization.
Customer Support Analyst at CareerVision Ltd
From 2005 to 2008, Laura Cotterill served as a Customer Support Analyst at CareerVision Ltd in Northwich, Cheshire, United Kingdom. In this position, she provided customer support, resolving technical issues and ensuring customer satisfaction.
Educational Background
Laura Cotterill completed her Master’s degree at Keele University in 2000, having studied there for one year from 1999. She also holds a Bachelor's degree from the University of Leicester, where she studied from 1996 to 1999.