Caley Pacheco
About Caley Pacheco
Caley Pacheco is a Data Analyst with extensive experience in the insurance and automotive industries. She has held various roles, including Team Lead at The Hartford and Veterans Service Representative at the U.S. Department of Veteran Affairs, and has a background in Cognitive Psychology and Psycholinguistics from the University of Tampa.
Work at Insurance Office of America
Caley Pacheco has been employed at Insurance Office of America as a Data Analyst since 2017. In this role, Pacheco utilizes data analysis skills to support organizational objectives and enhance operational efficiency. The position involves working with various data sets to inform decision-making processes and improve service delivery.
Previous Experience at The Hartford
Caley Pacheco worked at The Hartford from 2009 to 2016. Initially, Pacheco served as a Claims Adjuster for four years, where responsibilities included managing complex workers compensation claims while ensuring compliance with statutory and regulatory requirements. Pacheco then advanced to the role of Team Lead for three years, overseeing teams across multiple states and managing a multi-million dollar budget.
Educational Background in Cognitive Psychology
Caley Pacheco earned a Bachelor of Arts degree in Cognitive Psychology and Psycholinguistics from the University of Tampa. The degree was completed over a three-year period from 2005 to 2008. This educational background provides a foundation in understanding human behavior and cognitive processes, which can be beneficial in data analysis and team management.
Experience in Customer Service and Team Development
Pacheco has a strong background in customer service, demonstrated through various roles including a Veterans Service Representative at the U.S. Department of Veteran Affairs and as a Receptionist at General Motors. Pacheco has shown an ability to motivate, train, and develop team members, focusing on achieving both individual and professional goals.
Homeschooling and Work-Life Balance
In addition to professional commitments, Caley Pacheco has homeschooled two children while maintaining work obligations. This experience reflects Pacheco's capability to manage multiple responsibilities effectively and demonstrates a commitment to education and personal development.