Jessica Baca, Csfs®
About Jessica Baca, Csfs®
Jessica Baca is a Senior Account Executive with extensive experience in healthcare financial management and client services. She has worked at Insurance Office of America since 2015 and previously held positions at Unified Grocers and Sander A. Kessler & Associates, while also pursuing various professional certifications in healthcare and finance.
Work at Insurance Office of America
Jessica Baca has served as a Senior Account Executive at Insurance Office of America since 2015. In this role, she manages and executes healthcare-related financial and administrative projects for both fully-insured and self-funded large national and local employers. Her responsibilities include providing ACA compliance verification and education, as well as leading analyses that evaluate and monitor key financial areas. This work guides clients in budget planning, reducing healthcare costs, optimizing operations, and improving benefit quality.
Previous Experience at Unified Grocers
Prior to her current position, Jessica Baca worked as a Senior Account Executive at Unified Grocers from 2006 to 2015. During her nine years there, she developed skills in client management and healthcare cost analysis, contributing to the company's operational success. Her experience at Unified Grocers provided her with a solid foundation in account management and customer relations.
Education and Expertise
Jessica Baca has a diverse educational background. She studied at Santa Monica College from 1999 to 2001 and later attended the University of La Verne, where she earned a degree in Business Administration from 2006 to 2008. She has also pursued professional certifications, achieving the CEBS designation since 2012 and the RHU designation since 2010 through The American College of Financial Services. Additionally, she is currently studying at the Health Care Administrators Association (HCAA) to obtain the CSFS designation, which she has held since 2015.
Skills and Proficiencies
Jessica Baca possesses a range of skills relevant to her role in healthcare and financial services. She is proficient in creating PowerPoint presentations and conducting educational trainings. Her expertise includes determining projected health costs, setting appropriate IBNR and CFM reserves, and designing company handbooks, benefit guides, and plan summaries. She also has experience with electronic EDI interface export proficiency, specifically with 834 and 5010 file layouts.
Career Development at Sander A. Kessler & Associates
Jessica Baca began her career at Sander A. Kessler & Associates, where she worked as an Account Manager from 2001 to 2003, and later as a Senior Account Manager from 2003 to 2006. In these roles, she gained valuable experience in account management and client relations, which contributed to her professional growth and prepared her for her subsequent positions in the industry.