Lenny Ramirez
About Lenny Ramirez
Lenny Ramirez serves as a Human Resources Coordinator at Insurance Office of America, where he has worked since 2018. He has over 15 years of experience in customer service and is currently pursuing a Bachelor of Business Administration at Valencia College.
Work at Insurance Office of America
Lenny Ramirez has been employed at Insurance Office of America as a Human Resources Coordinator since 2018. In this role, he is responsible for various human resources functions, contributing to the overall management of employee relations and organizational development. His experience in this position spans over six years, allowing him to develop a comprehensive understanding of HR practices and policies within the insurance industry.
Education and Expertise
Lenny Ramirez is currently studying Human Resources Management and Services at Valencia College, where he is pursuing a Bachelor of Business Administration (BBA) degree, expected to be completed in 2021. Prior to this, he completed an Associate of Arts (AA) degree in Business Administration and Management at the same institution from 2009 to 2012. This educational background provides him with a solid foundation in business principles and human resources practices.
Background
Lenny Ramirez has over 15 years of experience in customer service roles, which has equipped him with strong relationship-building skills. He has been working at Publix Super Markets as a Customer Service Representative since 2008, accumulating 16 years of experience in this capacity. His dual role experience in both human resources and customer service sectors allows him to effectively manage employee and client interactions.
Achievements
Lenny Ramirez possesses expertise in client service, focusing on enhancing customer satisfaction through effective communication and problem-solving skills. His extensive experience in customer service has contributed to his ability to address client needs and foster positive relationships, which are essential in both his current roles in human resources and customer service.