Michelle Jeffrey
About Michelle Jeffrey
Michelle Jeffrey is a Senior Benefits Advocate with extensive experience in compliance and open enrollment processes within the HR field. She has a strong background in managing employee benefits programs and building relationships with internal customers and vendors.
Work at Insurance Office of America
Michelle Jeffrey has served as a Senior Benefits Advocate at Insurance Office of America since 2017. In this role, she focuses on compliance and open enrollment processes within the HR domain. Her responsibilities include managing various employee benefits programs such as Medical/Dental, Vision, Wellness, 401(k), Flexible Spending, COBRA, FMLA/Disability leave, and Educational Assistance programs. Michelle's position allows her to enhance employee satisfaction by building and maintaining relationships with internal customers and vendors.
Previous Experience in HR
Prior to her current role, Michelle Jeffrey worked as an HR Generalist at Stainsafe from 2001 to 2009 for eight years in the West Palm Beach, Florida area. Following her tenure at Stainsafe, she held the position of Employment Specialist at Florida Public Utilities Company for nine months in 2009 to 2010. These experiences contributed to her expertise in handling various HR functions and employee benefits management.
Education and Expertise
Michelle Jeffrey possesses strong skills in managing a wide range of employee benefits programs. Her expertise includes Medical/Dental, Vision, Wellness, 401(k), Flexible Spending, COBRA, FMLA/Disability leave, and Educational Assistance programs. Additionally, she demonstrates proficiency in HRIS Systems and Applicant Tracking, which contributes to efficient HR operations. Her background equips her with the necessary tools to navigate complex HR challenges.
Professional Skills and Relationships
Michelle Jeffrey is experienced in building and maintaining relationships with internal customers and vendors. This skill enhances employee satisfaction and fosters a collaborative work environment. She enjoys working with her colleagues and finds her position to be both challenging and rewarding. Michelle values the opportunity to maximize her skills in her current role.