Mishelle Lawler
About Mishelle Lawler
Mishelle Lawler serves as a Senior Account Associate at the Insurance Office of America, where she has worked since 2018. She previously held positions at Insurance Programs of America and Randolph-Macon College, and she holds a Bachelor of Arts in Music from Randolph-Macon College.
Current Role at Insurance Office of America
Mishelle Lawler serves as a Senior Account Associate at the Insurance Office of America, a position she has held since 2018. In this role, she is responsible for assisting with various aspects of insurance operations, including marketing, processing policies, endorsements, change requests, cancellations, claims, and audits. Her work involves collaborating with management to enhance overall efficiency and customer service within the organization. Additionally, she co-manages a book of middle to large market renewals, focusing on improving operational efficiency and customer satisfaction.
Previous Experience at Insurance Programs of America, Inc.
Prior to her current position, Mishelle Lawler worked as an Associate Broker in Commercial Lines at Insurance Programs of America, Inc. (IPOA) for six months in 2017 to 2018. During her tenure at IPOA, she gained experience in the insurance industry, contributing to her professional development and understanding of commercial insurance products and services.
Background in Education at Randolph-Macon College
Mishelle Lawler studied at Randolph-Macon College, where she earned a Bachelor of Arts degree in Music from 2008 to 2012. Her education provided her with a strong foundation in the arts, which complements her professional skills in the insurance sector. During her time at the college, she was actively involved in various roles, including serving as a Yellow Jacket Tour Guide and Admissions Counselor Assistant, which enhanced her communication and organizational skills.
Early Work Experience at Randolph-Macon College
While attending Randolph-Macon College, Mishelle Lawler held multiple positions, including Yellow Jacket Tour Guide, Admissions Counselor Assistant, and Welcome Desk/Lifeguard from 2009 to 2012. These roles allowed her to develop customer service skills and gain experience in a variety of settings, contributing to her professional growth and ability to work effectively with diverse groups of people.